We have a NO refunds policy. You may receive an online store credit or an even exchange for regular priced merchandise. All items must be returned within 14 calendar days of purchase. Merchandise must be returned with all original tags and show no signs of wear. Please include a copy of your purchase receipt and a brief description of the reason for the return along with your merchandise to complete your store credit/exchange. Any returns that do not meet these standards, will NOT be processed.

We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.

All sale items and items purchased at a discount are FINAL SALE. For any questions, please contact Final Sale purchases are not redeemable for any type of store credit or exchange.

  • Damages must be reported within 3 days of receiving merchandise or cannot be returned. Shoes must be returned in their original box and placed inside an additional, protective shipping box. Damage to the shoe box makes the shoes ineligible for returns. In this case, the shoes will be shipped back to you and you are subject to the return shipping costs.
  • Gift Cards, intimates, bras, camisoles, slips, tights, and socks are Final Sale/Clearance category items are final sale and may not be returned or exchanged.
  • Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.
  • If you believe that you have received DEFECTIVE merchandise or that we shipped incorrect merchandise, or if you have any questions, concerns or just want to tell us how much you love us, please contact us immediately at between the hours of 9:30-5:00 Monday-Friday CST.

Online store credit will EXPIRE within 90 days of being issued to you. Shipping is nonrefundable.